Are you passionate about communications and technology? Are you looking for a meaningful job with real impact? Join us at Les Solutions eZmax Inc. in a new key role as Product Communications Manager. Become the conductor of communications for our eZmax and eZsign software, reaching all our users across Canada.
Founded in 2005, our Quebec-based company is a Canadian leader in accounting software development and transaction management for various sectors, primarily real estate. Since 2013, we have also been offering a secure and efficient electronic signature solution through eZsign.
As Product Communications Manager, you will be responsible for creating and enhancing informative content for our software users, highlighting our product features. You will collaborate with multidisciplinary teams to develop innovative communication strategies and work on various communication-related projects.
WHY WORK WITH US?
- Be part of a local company making waves nationwide.
- Join a small, passionate team (+/- 25 colleagues) proud of our products and focused on customer service.
- Enjoy a fully remote job with the option to work abroad.
- Benefit from a stable 40-hour workweek over 4 or 5 days (your choice) with schedule flexibility.
- Experience high autonomy and freedom in your work.
- Participate in biannual in-person social activities with colleagues.
- Grow in a supportive, continuously learning environment.
- Join a growing SME with professional development opportunities.
- Receive complete office equipment for a comfortable and functional work experience.
- Make a real difference in the daily lives of our customers – your clients!
KEY RESPONSIBILITIES
- Design and maintain a strategic communication calendar for our products, ensuring regular interactions with users.
- Collaborate with product development teams to translate eZmax and eZsign software features and updates into clear messages.
- Develop and implement processes to regularly inform our team and users about changes and updates through our website and application.
- Write and review quality content reflecting our product enhancements.
- Lead projects such as developing welcome kits for new users, conducting customer surveys, and coordinating focus groups to improve our products.
- Develop strategies with the marketing team to promote cross-selling while strengthening our market position.
- Ensure translation of documents from French to English and vice versa, maintaining consistency in tone, writing style, and content accuracy.
- Support all departments in their communication needs by designing, writing, and revising documentation and project content.
DESIRED PROFILE
- University degree in communications, writing, or a related field.
- Minimum of two (2) to three (3) years of experience in a similar role.
- B2B experience in the technology sector (an asset).
- Excellent writing skills in French and English (bilingualism essential).
- Proficient in MS Office suite and comfortable with computers.
- Experience with HubSpot and content management tools (CMS).
DESIRED SKILLS/QUALITIES
- Strong organizational and prioritization skills.
- Ability to explain complex subjects in a simple and concise manner.
- Attention to detail and rigor.
- Creativity and innovation.
- Ability to work in a multidisciplinary team.
- Autonomy and resourcefulness.
- Flexibility to adapt to changing priorities.
- Customer/user service-oriented.
Ready to be the voice of our company? Apply now on LinkedIn by clicking here. Please submit your profile in both English and French, accompanied by a cover letter.
